Introduction
Welcome to Citynet Broadband Services PVT LTD (“the Company”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy.
1. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
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Name
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Contact Information (e.g. address, email, phone number)
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Billing Data (e.g. invoicing history, payment details)
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Usage Information (e.g. browsing behavior, data usage)
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Technical Information (e.g. IP address, device information)
2.2 Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website and improve our services.
3. How We Use Your Information
We use your personal information for the following purposes:
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Provide, maintain, and improve our services
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Process payments and send billing notifications
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Communicate with you about your services and updates
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Monitor and analyze usage patterns for service optimization
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Comply with legal and regulatory requirements
4. Information Sharing and Disclosure
We may share your personal information with:
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Third-party service providers for operational purposes
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Legal and regulatory authorities to comply with legal obligations
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Affiliates and subsidiaries for business purposes
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to:
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Access and review your personal information
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Correct inaccuracies in your personal information
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Opt-out of marketing communications
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be effective upon posting on our website.